If your washing machine has been your source of worry and you have been washing loads by the buckets then before you call the service technician or decide to invest in a new washing machine, here are a few troubleshooting tips to ensure that the problem isn’t something that you can fix.
The common problems you may encounter with your washing machine are :
1) The washing machine blocks while washing
Check if the washing machine is properly connected to the power supply.
Check if the water supply valve is shut.
Check if the washing machine is passing through a specific programmed wash cycle (e.g. Delicate, Synthetic)
2) The washing machine does not drain properly.
Check if the drain pump or drain outlet is functioning correctly: remove any foreign bodies from the pump.
Try detaching the drain hose and emptying any residual water in it.
3) The washing machines spin cycle does not seem to work.
The washing machine drains water before each spin cycle: this may not occur if the drain pump or hose are clogged.
Check whether you have loaded the machine beyond the limits outlined in the user manual; in this event, the washing machine blocks the spin cycle to prevent excessive vibration.
4) Clothes are torn during washing.
Check for presence of any foreign bodies within the drum (e.g. coins, buttons).
Check for gum residues on clothing which may cause garments to tear during spin cycles above 1,000 rpm.
Check whether the washing machine has not been loaded beyond the prescribed limit. If the problem continues in the next wash cycle, we recommend fixing an appointment with our technician.
Check the quantity of bleach. Do not add bleach along with the detergent.
Try inserting “lightweight” laundry into special laundry bags or inside pillow cases.
5) The wash cycles are noisy.
Check whether the washing machine is correctly levelled.
Check whether the packaging screws that come along with the external cardboard packaging have been removed and that these and other plastic fixing elements have not fallen inside the washing machine (try tilting the machine slightly forward to remove them).
6) The machine does not rise properly and there is detergent residue.
Check the amount and type of detergents and additives you use for washing.
Differences in water hardness levels across regions may have an impact on the detergent’s effectiveness.
Run the extra rinse cycle at the end of the wash cycle.
7) Washing machine gave a minor electric shock while operating.
Check if your home’s electrical circuit is earthed. If the latter is improperly connected to the socket to which the machine is plugged into, then the washing machine may discharge small electric shocks through the person touching the washing machine.
Check the power supply socket connected to your washing machine and change it if need be.
If all the above troubleshoot mechanisms do not yield results then give us a call at Starranty.com 🙂